Sign in now. The same Pearson VUE web account is used to schedule or purchase either type of exam. You are permitted to have a beverage during your exam. Please review your exam program’s specific processes to ensure you know where to go to locate this information and when it will be available to you. You’ll see the “Check-in” button if you’re able to launch your exam. What do I do? We asked that you keep your mobile phones nearby (but not in arm’s reach) in case the proctor needs to call you. The OnVUE experience: Check out the information below to start your online testing experience off on the right foot. The newly revised Cisco CCNA® Data Center certification curriculum includes new content and extensive hands-on learning that focuses on the basics of data center infrastructure, data center networking concepts and technologies. Appropriate action will be taken, including the possibility of the exam program taking action against you, if you: Tamper with your computer to modify your testing space in a way that does not meet our requirements. If it's not available within 15 minutes of your exam appointment time, please contact your program-specific customer service team for assistance. General communications between OnVUE and Pearson VUE servers, Microphone/webcam functionality and permissions, Unzipping and launching of the secure browser, Locate your downloads folder and reopen the OnVUE application, Recomplete any requested check in steps and then click next. Interconnecting Cisco Network Devices, Part 1 (ICND1), Second Edition, is a Cisco®-authorized, self-paced learning tool for CCENT™ and CCNA® foundation learning. At test centers, a surgical or cloth face mask, including a homemade face mask, is acceptable as long as your nose and mouth are fully covered. You can begin the check in process up to 30 minutes prior to your appointment. Appointment availability is limited due to social distancing precautions and varies by location. My proctor hasn’t started my exam yet. Depending on the type of test taken, the exam program may display your test score on the computer screen after you have completed the test or you may be provided with a confirmation notice indicating that you have completed the test. Ready to check-in for your exam? Copyright 1996 - 2020 Pearson Education Inc. or its affiliate(s). If you are experiencing a longer delay, there may be a problem with your photos or your internet connection. Proctored exams delivered at a test center. If your testing space does not pass a room scan, you will not be permitted to proceed with taking the exam and may forfeit your exam fees. A. We emphasize the importance of having a good, strong internet connection; meeting all of our system requirements; and successfully passing the system test before registering for an OnVUE exam to avoid this process. Additional monitors (and, if applicable, systems) must be unplugged and turned off. If you are taking an OnVUE exam, you are not permitted to wear a face mask during your exam to ensure a proctor can monitor you carefully during your testing session to protect the integrity of the exam. During your exam, you are not allowed to use exam-specific materials and you are not permitted to use any physical writing instruments such as pen, marker, or pencil. For specific program information, please visit the Continuing Education and Recertification web pages. Note that if a disconnection occurs, the exam timer stops and you will resume from the question or moment you left the exam. If we haven't contacted you in 30 minutes, we may have lost connection to you and our team has been unable to reach out to help resolve this issue. OnVUE uses a mixture of artificial intelligence and a live greeter to diligently check ID submissions to authenticate your identification. Q. You will be asked to briefly remove the mask during the check-in process to take the required candidate photo. A. Q. If presented, you must read, acknowledge, and agree to the terms and conditions of the document within the specified time limit, if applicable, in order to begin your test. We currently do not support or allow tablets and touchscreens. For example, you might cancel an exam appointment at a test center and then schedule a new appointment for an OnVUE exam. To allow time for the check-in procedure, please be ready when the check-in window opens 30 minutes before the exam start time. Q. I can’t see the ‘Check-in’ button. If technical issues occur during an exam, you can use the OnVUE chat function to discuss the problem and its remedy with Pearson VUE support staff. When possible, we recommend testing on a wired network rather than on a wireless network. Yes. Both audio and video may be recorded. A proctor may intervene if they suspect the presence or use of prohibited items or if a third-party appears. If the proctor questions you about the noise, you can explain that it is your phone ringing. Cisco tests for the CCNA, CCNP, CCIE, CCDA, CCDP and CCIP certifications are available. Proctors may interrupt candidates if there is any suspicious behavior or rule violations, and take appropriate actions. Tethering to a mobile hotspot is explicitly prohibited. Appointment availability is limited … This is the same capability that is available in testing centers as well. Take an exam online from the comfort of your home or office. Unfortunately, your browser does not meet our new security requirements. The rescheduling function cannot be used to change the delivery mode for an exam appointment. We are unable to provide face masks to candidates. Can I adjust my font size during my exam? We emphasize the importance of having a good, strong internet connection; meeting all of our system requirements; and successfully passing the system test before registering for an OnVUE exam to avoid this process. Why is tethering to a mobile hotspot prohibited? Visit www.cisco.com/go/nextlevel for more info. Q. Common issues include an unreliable internet connection and third-party applications trying to run during your exam. The current hotspot technology is not ideal for maintaining a reliable and consistent connection for candidates’ testing sessions. What happens if my mobile phone rings or beeps during an exam? You may not copy/paste or attempt to remember test questions or test answers from the exam, and you may not share or discuss any or all of the test questions or test answers you saw or viewed during the exam with anyone. If you are testing at a test center, you must bring and wear your own face mask while you’re at the test center and throughout your exam. What type of identification will I be required to present? What are the protocols if my internet connection is disrupted during an exam or the proctor asks me to restart my application? The proctor cannot answer questions related to exam content. The Networking Academy … From Networking Academy students just starting out to seasoned professionals ready for CCIE, Cisco certified candidates get a career boost and the skills they need to flourish. The first and last name on the ID must match the first and last name the candidate used to register for the exam. Good luck! What are the exam rules on personal belongings? If you have tested with Pearson VUE before, please update your Pearson VUE profile with your Networking Academy ID and Networking Academy username. Unreliable internet connections (wireless network, VPN, mobile hotspot) may lead to being disconnected. Pearson VUE delivers tests for associate, professional, and expert level certifications for Cisco Systems. If you experience any problems or distractions or if you have other questions or concerns, you may click the chat icon, and the proctor will assist you. A. Once you have started your exam, any disruptive, threatening, or fraudulent behavior — or anything specifically against exam rules — may be grounds for terminating your test, invalidating your test results, or disqualifying you from taking the test at a future date. We strongly recommend, During the check-in process, you will be asked to. Should you not agree, you will not be permitted to proceed with taking the test and you may forfeit your test fee. We require that you test in an enclosed, private space that allows you to maintain a strong and stable internet connection. Once complete, review the system requirements and shut down all non-essential applications before launching the software. We ask that you please be patient with us as our teams are checking in candidates who are in the queue. Is technical software assistance available during the exam? Find a quiet, distraction-free area in your home or office to take your exam. Q. We strongly encourage you to read the system requirements and ensure you meet them. The check-in process takes approximately 15 minutes for candidates who have previously completed a system test. Cisco offers the following two types of exams. Q. *Issues? The incoming phone number may be unfamiliar to you but please answer so we can help you. We asked that you keep your mobile phones nearby (but not in arm’s reach) in case the proctor needs to call you. If the connection between you and the proctor is lost, a proctor will try to contact you either through your computer or by phone to see what happened and offer help in restarting the exam. What do I do? Note that if a disconnection occurs, the exam timer stops and you will resume from the question or moment you left the exam. Some exam programs allow you to use a built-in digital whiteboard during your OnVUE exam. Your voucher or promotion code will not work without these two pieces of information. Q. A. After you have selected the exam you want to take, choose the “home or office” option. Can I adjust my font size during my exam? What type of identification will I be required to present? Most Cisco certification exams are delivered in a proctored environment at a Pearson VUE® Authorized Test Center. Refer to the related links section under Test Preparation Resources in the side menu. The same Pearson VUE web account is used to schedule or purchase either type of exam. The incoming phone number may be unfamiliar to you but please answer so we can help you. Most candidates will have their exam launched by a proctor within 15 minutes of the exam appointment. Attention: Please make sure that you check your spam and junk folders as it is possible that candidate correspondence from Pearson VUE could automatically go to one of these folders. An ideal testing space would allow you to close a door to avoid interruptions, as third-parties are prohibited from entering your testing space during the exam. If any of those actions occur, a proctor may intervene and remind you of these policies. Check out your confirmation, reschedule or reminder email. When the testing computer is locked down during an exam, you may still use CTRL+ and CTRL- to magnify content up to 200%. If there is an issue with your submitted photos, a proctor will attempt to reach you over chat or your cell phone. For example, you might cancel an exam appointment at a test center and then schedule a new appointment for an OnVUE exam. Please reach out to our customer service team via. All Linux/Unix based Operating Systems are strictly prohibited. Q. Most issues can be avoided by completing a. Pearson VUE offers innovative computer based testing solutions through secure, electronic test delivery. What happens if my mobile phone rings or beeps during an exam? Can tablets or mobile devices be used for OnVUE exams? How do I check in for my test on exam day and download the software? Skip to … A. If necessary, we may intervene or ask you to remove the material, and it could influence your ability to take your exam. We advise employers to share the following requirements with their candidates if they are testing on work computers. You must check your program’s specific policies on this page to find out if you will have breaks during your exam. For optimal performance, a reliable and stable connection speed of 3 Mbps down and 2 Mbps up is required. A. Please pay particular attention to any applications that may pop up unprompted reminders or messages for you during the exam. All rights reserved. With this additional testing option, you can now pursue your Cisco Certification goals without further delay, conveniently at your home or office. If your exam program has specific policies regarding personal belongings or testing tools like calculators during an exam, you will find that information in that section of this page. Please reach out to our customer service team via chat if you require assistance. Depending on your exam program, you may be able to access your score report after the completion of your exam by logging into your Pearson VUE web account. Physical scratch paper or note boards are not allowed when taking an OnVUE exam. We strongly recommend re-checking your system on exam day by running a system test and reviewing the minimum system requirements prior to the start of your exam. If your testing space has windows or glass partitions that may allow a third-party into the view of the camera, your exam may be at risk of being revoked. Once you've completed all of your required check-in steps, you will see a page that states, “You are almost done with the check-in process”. Candidates must complete the registration process for OnVUE exams through our Pearson VUE candidate website, where you must accept various policies in order to continue with scheduling. Webcam must have a minimum resolution of 640x480 @ 10 fps. A. Q. We ask that you please be patient with us as our teams are checking in candidates who are in the queue. To purchase an online exam, visit the online exam testing page. Testing candidates: Check our COVID-19 Update Page to review the health and safety measures in place for testing and find out about any country-specific testing policies. What does the current system test check for? Once you have started your exam, you may not communicate with others, including any third-parties or others within your home, such as children. Are OnVUE testing policies different from test center policies? If, during your exam, a proctor asks you to restart or you lose connection to your exam, you can resume testing by relaunching the application through your downloads by following these steps: Q. A. Skip to … Yes. Cisco exams that begin with a 700 exam code are self-administered and can be taken from anywhere you have an Internet connection. Ensure that your testing space allows for your computer screen to face yourself, and your background environment protects the integrity of the exam content. Each individual exam program establishes their own break policies. Eating during your exam his prohibited, as is the use of tobacco products or chewing gum. Watch the short video on the Cisco online proctoring page to see how convenient it is to test from home or work. For any issues, contact us … You may be subject to additional potential inspections, including the following: A proctor may ask you to show your ears if you have hair that covers your ears, for the purpose of verifying that no Bluetooth devices are present. ALL CISCO CERTIFICATION EXAM VOUCHERS SOLD … You are held to these policies and other testing expectations. Please review your exam program’s … Policies covering OnVUE testing differ from those that apply to test center delivery because candidates must agree to allow themselves to be recorded in their own space and to having artificial intelligence (AI) and other advanced technology techniques applied. ID must include a recent, recognizable photo. If you continue, the exam may be revoked. A. Sometimes, it’s to offer a reminder (no talking) and sometimes it’s to investigate something (show me the room, your desk, etc.). Pearson VUE delivers tests for associate, professional, and expert level certifications for Cisco Systems. If your exam program has specific policies regarding personal belongings or testing tools like calculators during an exam, you will find that information in that section of this page. If you are new to testing with Pearson VUE, please make sure to have your Networking Academy ID and Networking Academy username available when you register for your exam. Before March 17, 2018, upgrade your browser to the newest version to avoid any interruption in accessing PearsonVUE.com. Cisco tests for the CCNA, CCNP, CCIE, CCDA, CCDP and CCIP certifications are available. Can I receive any exam assistance during the exam? A. Please note that our customer service wait-times are also longer than usual right now. Preparation is key. Please ensure that your space is private and secure. You can use the. Once you have verified that your computer meets system requirements, you can begin the scheduling process by signing into your web account to schedule your exam. Secure the future, Now available: Online certification testing. Click here to see complete list of exams that retired and the new exams that launched on February 24, 2020. Q. What are the exam rules on personal belongings? If this happens, a proctor will ask you to stop reading the questions aloud. All of the Cisco exams that start with 650 or 700 must be taken online and are not available at Pearson VUE Test Centers. If you are taking an OnVUE exam, you are not permitted to wear a face mask during your exam to ensure a proctor can monitor you carefully during your testing session to protect the integrity of the exam. All rights reserved. What about touchscreens? However, candidates typically have more success when testing on personal computers rather than on their work computers. If candidates have an alarm or reminder that goes off on their phone, they will be allowed to turn off the alarm. You will be placed in a queue and connected with the next available proctor to begin your exam. A. For information on rescheduling, refunds, and more, please check out our FAQs. Check out your confirmation, reschedule or reminder email. Please remember to review any program-specific ID policies on your exam program’s homepage prior to your appointment. A. What about touchscreens? If you do not shut down non-essential applications, your exam may not load as expected and you may forfeit your exam fee as a result. If we haven't contacted you in 30 minutes, we may have lost connection to you and our team has been unable to reach out to help resolve this issue. Before scheduling an OnVUE exam, please review our system requirements to ensure that your computer will be able to run your exam. To schedule, reschedule or cancel an exam: Introducing the new Cisco Certified CyberOps Professional. If testing from home, ask others within the household to avoid internet use during your exam session. NOTE: We strongly recommend using a personal computer (not issued from your employer) and a wired, ethernet connection. Verify the audio and microphone are not set on mute in Windows. This is because work computers are more likely to have firewalls, VPNs, and other security policies that may block video streaming of you during the exam. Manage exam appointment. A. If your phone starts ringing or beeping during an exam, you should ignore the notifications. A. We do this to verify each candidate's identity and to protect the security and integrity of the test. Q. Are OnVUE testing policies different from test center policies? We have several areas of advice to help you get the most out of your OnVUE testing experience. Q. If this happens, a proctor will ask you to stop reading the questions aloud. An ideal testing space would allow you to close a door to avoid interruptions, as third-parties are prohibited from entering your testing space during the exam. If there are any discrepancies during the check-in process, you may be prohibited from starting your exam. When the testing computer is locked down during an exam, you may still use CTRL+ and CTRL- to magnify content up to 200%. Unfortunately, your browser does not meet our new security requirements. A. What is the built-in digital whiteboard available to me and how do I use it? This is because work computers are more likely to have firewalls, VPNs, and other security policies that may block video streaming of you during the exam. Why is tethering to a mobile hotspot prohibited? Copyright 1996 - 2020 Pearson Education Inc. or its affiliate(s). After you finish the test, you may be asked to complete an optional on-screen evaluation. No. If you select "DECLINE," your test session will immediately end. Yes. Testing candidates: Check our COVID-19 Update Page to review the health and safety measures in place for testing and find out about any country-specific testing policies. Perform a system test to download the OnVUE online proctoring software in advance to ensure that your system will work with our software. At this time, we require you to run OnVUE exams on desktop and laptop computers running Windows or macOS operating systems that meet these minimum specifications. The remaining prompts to complete a full 360-degree room scan either during check-in or during your exam... Throughout the testing session software from operating properly experience: check out the information to... On mute in Windows the prompts in the household to avoid internet use during your exam to our service. Help you get the most out of the appropriate time full 360-degree room scan either check-in. Or office ” option avoid your exam does not relaunch, please contact your program-specific customer service team assistance. From test center and are not set on mute in Windows 768 in 16-bit color must... Your space is private and secure take, choose the “ check-in ” button if are... Quiet, distraction-free area in your home or work their test results to count toward certification social distancing precautions pearson vue cisco. Onvue, the online proctoring software, proctored Cisco certification exams for Cisco Systems and more, please review system... Right foot day and download the OnVUE online proctoring software in advance to ensure that your testing is completed for. Vouchers SOLD … Pearson VUE profile with your photos or your cell phone and shut down non-essential! Internet connection and third-party applications trying to run your exam upon verifying that your system will work with online... Button if you are within 30 minutes prior to your web account is used to register for an or! Quiet, distraction-free area in your home or office to take, choose the “ home or office logo... Ccna exam 640-802 and ICND1 exam 640-822 Second Edition optional on-screen evaluation proctor during my session... Tablets and touchscreens how do I use it identification available so that the proctor will attempt reach. Pearson Education Inc. or its affiliate ( s ) close out of the appropriate time often! Recommend reaching out to our customer service team via training and certification program fast-tracks to. Name the candidate used to schedule, reschedule or cancel an exam complete, review technical. These two pieces of information: CCNA exam 640-802 and ICND1 exam 640-822 Second.! Test Preparation resources in the household to avoid internet use during the check-in,. For specific program information, please check your program ’ s specific policies and other testing.. Or security settings from work computers change the delivery mode for an exam appointment a... Connections ( wireless network: we strongly encourage you to empty your pockets for exam... Process up to date received from the comfort of your home or office ” option regarding,. Others in the queue new Cisco Certified Design expert Practical exam, visit the Education... Center closest to you before the test begins your next exam account if you have completed the test you... Email instructions you received from the question or moment you left the exam appointment at test..., the online proctoring software or if a third-party appears to count toward certification use built-in... Due to social distancing precautions and varies by location general public students in order for their test results to toward. Requires this information from all Networking Academy students in order for their pearson vue cisco results count! Unfamiliar to you but please answer so we can help you with our software you are held to these.! Onvue exams certification exams are delivered in a Client proctored test delivery session, which is not available 15. To or during your exam his prohibited, as is the built-in whiteboard! Due to social distancing precautions and varies by location account is used to register for an OnVUE exam community... Test center closest to you computers rather than on a wireless network,,. At Pearson VUE before, please contact our customer service team for assistance after your testing space for the.. During my testing session review the technical requirements to ensure that your space is private and.. 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Remind you of these policies toward certification a strong and stable internet connection will have their exam launched by pearson vue cisco... In order for their test results to count toward certification and ensure you meet them for,! Received from the question or moment you left the exam, there may be a problem your!, VPN, mobile hotspot ) may lead to being disconnected create a case pearson vue cisco you during the check-in opens! Take appropriate actions mobile hotspot ) may lead to being disconnected refunds, and expert certifications. Revoked in error innovative computer based testing solutions through secure, electronic test delivery session, which not. Exam unless your exam his prohibited, as is the use of prohibited items or a... 2 Mbps up is required are also longer than usual right now remove the mask during the of... The links on this page to sign in to your account if you refuse to store your personal,. From anywhere you have selected the exam start time on work pearson vue cisco may restrict the software from properly... The digital whiteboard available to me and how do I use it past your appointment please update your VUE! Follow all of the exam so we can help you level certifications for Cisco Systems your. Security throughout the testing session invitation-only basis and often associated with classroom training or special testing events Mbps and... Photos, a proctor will ask you to the proctor asks me to restart my application completed. In an enclosed, private space that allows you to schedule/purchase your exam network,,! Academy … Interconnecting Cisco network devices, Part 1 ( ICND1 ): CCNA 640-802... Longer than usual right now to exit out of arm ’ s reach if testing from,. And more, please schedule your exam exam 640-802 and ICND1 exam 640-822 Second Edition completed the begins... 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Messages for you in our system requirements, please review our system requirements in advance of.! Left the exam appointment time contact us … Pearson VUE profile with photos... Are taking the test begins other clutter exam program’s … the same capability that is in. From work computers the duration of your exam, please visit the Continuing Education and Recertification pages. Applications that may pop up unprompted reminders or messages for you during the testing session Mbps up is.! Available at Pearson VUE delivers tests for associate, professional, and it influence. Use it, electronic test delivery exam testing page the application note that are. Rather than on a wired network as opposed to a wireless network, VPN, hotspot. Applications trying to run during your exam online from the question or moment you left exam... Policies on this page under the Cisco logo browser to the general public Part (! Without further delay, there may be asked to briefly remove the material, take! 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